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IT Service Desk Technician
CybertronIT Wichita, KS
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$43k-55k (estimate)
Full Time 4 Months Ago
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CybertronIT is Hiring an IT Service Desk Technician Near Wichita, KS

Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients’ technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds – and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you! 
Looking for a candidate that meets the following criteria: 
• Exceptional written and oral communication skills. 
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. 
• Strong documentation skills. 
• Fierce attention to detail and strong multi-tasking skills
• Ability to mentor and be mentored 
• Strong technical background and interest
• Desire to solve complex problems and learn from them!
Skills: 
• Windows 10 
• Network Printers and Deployment 
• LAN and WAN Networking 
• General Hardware and Software Troubleshooting
Some knowledge:
• Windows Server 2019 
• Office 365 and Exchange Administration 
• Active Directory 
• Group Policy 
• Hyper-V and/or VSphere/ESXi 
As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO.
Come join our team!

Job Summary

JOB TYPE

Full Time

SALARY

$43k-55k (estimate)

POST DATE

01/19/2023

EXPIRATION DATE

06/24/2024

WEBSITE

cybertronit.com

HEADQUARTERS

Wichita, KS

SIZE

<25

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The following is the career advancement route for IT Service Desk Technician positions, which can be used as a reference in future career path planning. As an IT Service Desk Technician, it can be promoted into senior positions as an Applications Support Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Service Desk Technician. You can explore the career advancement for an IT Service Desk Technician below and select your interested title to get hiring information.

If you are interested in becoming an IT Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Service Desk Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Service Desk Technician job description and responsibilities

Develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.

04/18/2022: Anderson, IN

Responds to customer queries to provide technical assistance.

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Solve problems without redirecting users.

03/23/2022: Pueblo, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Service Desk Technician jobs

Requires customer service experience and knowledge of software, printers and mail.

03/17/2022: Springfield, OH

Proven experience as a help desk technician or other customer support role.

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Most service-related careers require some degree of conflict resolution skills, especially tech support.

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Step 3: View the best colleges and universities for IT Service Desk Technician.

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